Terms & Conditions & Privacy Policy
Last updated: October 2025
1. Introduction
Welcome to Phoenix Healing.
By using this website (www.phoenixhealing.ie
), you agree to comply with and be bound by the following Terms & Conditions, which, together with our Privacy and Cookie Policy, govern your relationship with Phoenix Healing.
If you do not agree with any part of these terms, please do not use our website.
Phoenix Healing is a family-oriented healing practice based in Tomard Upper, Co. Carlow, Ireland, devoted to creating safe and transformative spaces for healing, connection, and personal growth.
2. Services
Phoenix Healing provides information about holistic practices, Vedic astrology, retreats, workshops, and private healing sessions.
While information about our services is provided online, bookings and payments are not processed through this website.
All offerings are intended for personal development and spiritual support and are not a substitute for medical, psychological, or psychiatric treatment.
3. Intellectual Property
All content on this website — including text, graphics, images, logos, and design — is the property of Phoenix Healing unless otherwise stated.
You may not reproduce, distribute, or modify any material without prior written consent.
4. Limitation of Liability
Phoenix Healing makes every effort to ensure the information on this website is accurate and up to date.
However, we do not guarantee completeness or reliability.
Phoenix Healing shall not be liable for any loss or damage arising from the use of this website or reliance on its content.
5. External Links
This website may contain links to external sites. Phoenix Healing is not responsible for the content or privacy practices of any third-party websites.
Privacy Policy
1. Commitment to Your Privacy
Phoenix Healing respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).
This policy explains how we collect, use, and safeguard information when you visit our website.
2. Data We Collect
We may collect and process the following information:
Contact details (if you contact us directly by email).
Technical information (e.g., IP address, browser type, device).
Usage data (e.g., pages visited, duration of visit) through cookies and analytics tools.
We do not collect or store sensitive personal information through this website.
3. How We Use Your Data
Your data is used to:
Improve website functionality and user experience.
Understand visitor interactions for analytics and marketing purposes.
Respond to inquiries submitted via email or contact forms.
We do not sell or share your personal data with third parties for profit.
4. Legal Basis for Processing
Data is processed under one or more of the following legal bases:
Your consent (for cookies and analytics).
Our legitimate interest in improving services and maintaining website functionality.
Compliance with legal obligations.
5. Data Retention
We retain data only for as long as necessary for the purposes described above or as required by law.
6. Your Rights Under GDPR
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent at any time (for cookie or marketing preferences).
Lodge a complaint with the Data Protection Commission (Ireland) if you believe your rights have been violated.
To exercise your rights, contact us at:
📩 phoenixhealingbilboa@gmail.com
Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our site.
They help us improve website performance, analyze traffic, and integrate social media features.
2. Types of Cookies We Use
Essential cookies: Required for site functionality.
Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics).
Marketing cookies: Support social media sharing and content optimization.
3. Managing Cookies
Upon your first visit, you can choose to accept or reject non-essential cookies.
You can also modify your preferences or delete cookies anytime through your browser settings.
4. Third-Party Cookies
We may use trusted third-party services (e.g., Google Analytics, Meta Pixel) that set cookies to help us improve user experience.
These services follow their own privacy policies, which we encourage you to review.
5. Contact
If you have any questions about this policy, please contact:
📩 phoenixhealingbilboa@gmail.com
🏡 Tomard Upper, Co. Carlow, R93 K5T6, Ireland
6. Updates to This Policy
We may occasionally update these Terms and Policies to reflect changes in our practices or legal requirements. Updates will be published on this page with a revised “last updated” date.